Report a scam
How to report a scam and what to do next
Reporting helps agencies track scam patterns and shut down operations. Even if you did not lose money, your report protects others. Here is exactly what to do, step by step.
4 steps to take right now
- 1
Secure your accounts immediately
- •Call your bank and credit card company to freeze or lock any compromised accounts.
- •Change passwords on email, banking, and social media accounts — starting with the most critical.
- •Enable two-factor authentication on every account that supports it.
- •If you shared your Social Security number (US) or equivalent, place a fraud alert with your credit bureau.
- 2
Preserve all evidence before it disappears
- •Screenshot every message, email, chat, and transaction with the scammer.
- •Save sender email addresses, phone numbers, URLs, wallet addresses, and usernames.
- •Download transaction records and bank statements showing any payments made.
- •Note dates, times, and the sequence of events while they are fresh in your memory.
- 3
Report to the right agency in your country
- •Each country has dedicated fraud agencies — scroll down to find yours.
- •In the US: start with ReportFraud.ftc.gov for consumer fraud and ic3.gov for internet crime.
- •In the UK: report to Action Fraud at actionfraud.police.uk.
- •In Canada: report to the Canadian Anti-Fraud Centre at antifraudcentre.ca.
- •File with multiple agencies if the scam crosses categories — your report may help different investigations.
- 4
Monitor and protect yourself going forward
- •Check your credit reports monthly for the next 12 months.
- •Watch for recovery scams — people who claim they can get your money back for a fee.
- •Report any follow-up contact from the scammer to the same agencies.
- •Consider a credit freeze if identity data was compromised.
Official fraud reporting agencies by country
Click any link below to go directly to the official complaint form. These are government and law enforcement agencies — your report is confidential and free.
United States
ReportFraud.gov
Federal Trade Commission
Central U.S. consumer fraud reporting portal.
File an IC3 complaint
FBI Internet Crime Complaint Center
FBI portal for internet-enabled crime reports.
Start identity theft recovery
IdentityTheft.gov
Official U.S. identity theft recovery plan builder.
Submit a CFPB complaint
Consumer Financial Protection Bureau
Federal agency for financial product and service complaints.
Submit a tip or complaint to the SEC
Securities and Exchange Commission
Report securities fraud and investment scams.
Report mail fraud
USPS Postal Inspection Service
Federal law enforcement for mail-related fraud.
Report SSA fraud
Social Security Administration OIG
Report Social Security-related scams and impersonation.
Where to report scams
USA.gov Scam Reporting Guide
Federal guide that routes you to the right agency.
Canada
Report fraud to CAFC
Canadian Anti-Fraud Centre
Canada's central fraud and cybercrime reporting service.
Report cybercrime to NC3
RCMP National Cybercrime Coordination Centre
RCMP unit coordinating cybercrime investigations across Canada.
Report deceptive marketing
Competition Bureau Canada
Enforces laws against deceptive business practices.
Report a cyber incident
Canadian Centre for Cyber Security
Federal authority on cyber security incidents.
Report CRA impersonation
CRA Scam Reporting
Report scams impersonating the Canada Revenue Agency.
File a complaint with FCAC
Financial Consumer Agency of Canada
Handles complaints about federally regulated financial institutions.
File a complaint with CIRO
Canadian Investment Regulatory Organization
Regulates investment dealers and mutual fund dealers.
Report spam
Spam Reporting Centre
Report unsolicited commercial electronic messages.
United Kingdom
Report fraud and cybercrime
Report Fraud
Single reporting service for all fraud in England, Wales, and Northern Ireland (replaced Action Fraud in Jan 2026).
Report fraud in Scotland
Police Scotland
Report fraud and scams in Scotland by calling 101.
Forward phishing emails
NCSC Phishing Reporting
National Cyber Security Centre email for reporting phishing.
Check the FCA Warning List
FCA ScamSmart
FCA tool to check firms and verify investment opportunities.
Complain about your bank
Financial Ombudsman Service
Free dispute resolution if your bank won't refund fraud losses.
Get free advice
Citizens Advice
Free confidential advice on consumer rights and scam recovery.
Forward HMRC scam emails
HMRC Phishing Reporting
Report emails, texts, or calls claiming to be from HMRC.
Forward scam texts to 7726
7726 SMS Reporting
Free service to report scam texts to your mobile network.
Australia
Report to Scamwatch
Scamwatch (ACCC)
Australia's primary scam reporting service, run by the National Anti-Scam Centre within the ACCC.
Report cybercrime via ReportCyber
Australian Cyber Security Centre
Report cyber-enabled fraud, hacking, and identity theft.
Get identity theft support
IDCARE
Free national identity and cyber support service. Call 1800 595 160.
Report to ASIC
Australian Securities and Investments Commission
Report misconduct involving financial products, companies, or advisors.
Report spam to ACMA
Australian Communications and Media Authority
Report spam calls, texts, and emails.
Report online abuse
eSafety Commissioner
Report serious online abuse, image-based abuse, and harmful content.
Complain to AFCA
Australian Financial Complaints Authority
Free dispute resolution for financial product complaints including bank fraud.
New Zealand
Report to Netsafe
Netsafe
New Zealand's independent online safety organisation. Call 0508 638 723.
Report a cyber incident
CERT NZ
New Zealand's computer emergency response team for cyber threats.
Report to NZ Police (105)
NZ Police
Non-emergency police reporting for fraud and financial crime.
Report to the FMA
Financial Markets Authority
New Zealand's financial markets regulator. Report investment and financial scams.
Make a complaint
Commerce Commission
Enforces fair trading and consumer protection law.
Get identity theft support
IDCARE New Zealand
Free identity and cyber support service. Call 0800 201 415.
Complain to the Banking Ombudsman
Banking Ombudsman
Free dispute resolution for banking complaints.
India
Report on National Cyber Crime Portal
Ministry of Home Affairs
Official Indian government portal for reporting all types of cybercrime including financial fraud, phishing, identity theft, and online harassment.
Call 1930 (toll-free)
Cyber Crime Helpline
Toll-free helpline (1930) for immediate reporting of online financial fraud. Available 24/7 for Indian citizens.
RBI Sachet complaint portal
Reserve Bank of India
Use for complaints about unauthorised digital transactions, fraudulent lending apps, and banking fraud.
Germany
Report to Verbraucherzentrale phishing radar
Verbraucherzentrale (Consumer Advice Centre)
Central German consumer advice for phishing emails, fake shops, and online fraud. Forward phishing emails to [email protected].
Report spam calls and SMS
Bundesnetzagentur
Official German authority for reporting spam calls, unwanted SMS, and telecommunications fraud.
File a police report online
Online-Strafanzeige
Portal linking to each German state's online police reporting system for filing criminal complaints about fraud.
Global
Report cross-border scams
econsumer.gov (ICPEN)
International Consumer Protection and Enforcement Network portal for reporting cross-border online scams. Reports are shared with consumer protection agencies in 40+ countries.
Interpol financial crime guidance
Interpol
International policing guidance on online financial fraud, romance scams, and investment fraud operating across borders.
Report phishing emails
Anti-Phishing Working Group
Global industry coalition for reporting phishing emails and URLs. Forward phishing to [email protected].
Brazil
File a complaint with Procon
Procon
Official Brazilian consumer protection platform for filing complaints about fraudulent businesses, fake shops, and consumer fraud.
Report cybercrime to Policia Federal
Policia Federal
Brazilian Federal Police — report large-scale fraud, cybercrime, and cross-border scam operations.
Report online fraud to SaferNet
SaferNet Brasil
Brazilian NGO partnered with the Federal Public Ministry for reporting internet crimes including fraud, phishing, and identity theft.
Mexico
File a complaint with Profeco
Profeco (Consumer Protection Agency)
Official Mexican consumer protection agency for filing complaints about fraudulent businesses, misleading advertising, and consumer fraud.
Report cybercrime (call 088)
Guardia Nacional — Policia Cibernetica
Mexican National Guard cyber police unit. Call 088 to report phishing, online fraud, identity theft, and other cybercrime.
Report financial fraud to CONDUSEF
CONDUSEF
National Commission for the Protection and Defense of Users of Financial Services — report banking fraud, unauthorised transactions, and financial scams.
Nigeria
Report to EFCC
Economic and Financial Crimes Commission (EFCC)
Nigeria's primary agency for investigating and prosecuting financial crimes including fraud, money laundering, and advance-fee scams.
Report cybercrime to NPF
Nigeria Police Force — Cybercrime Unit
Nigerian police cybercrime reporting for online fraud, identity theft, social media scams, and cyber-enabled financial crime.
Report telecom fraud to NCC
Nigerian Communications Commission (NCC)
Report spam calls, SIM fraud, and telecommunications-related scams to Nigeria's telecom regulator.
France
Get cyber assistance
Cybermalveillance.gouv.fr
French government platform for cyber-assistance — diagnose the scam type, get guided recovery steps, and find local help.
Report illegal internet content
Pharos (Ministry of the Interior)
Official French portal for reporting phishing sites, online scams, and fraudulent internet content to law enforcement.
Report consumer fraud
Signal Conso (DGCCRF)
French consumer protection reporting platform run by the DGCCRF — report fake shops, misleading advertising, and consumer rights violations.
Japan
Contact Consumer Hotline (188)
National Consumer Affairs Center (NCAC)
Japan's national consumer affairs center. Call 188 for the consumer hotline to report scams, get advice, and file complaints.
Police consultation line (#9110)
Japan Police
Japanese police fraud prevention and reporting. Call #9110 for the non-emergency consultation line to report scams.
Report cybercrime to JC3
Japan Cybercrime Control Center (JC3)
Public-private partnership for combating cybercrime in Japan — phishing site reports, online fraud, and malware alerts.
European Union
Find your national ECC
European Consumer Centre Network (ECC-Net)
Free EU-funded service that helps consumers resolve cross-border disputes with sellers in other EU, EEA, or UK countries.
Europol cybercrime reporting guidance
Europol
Europol coordinates cross-border cybercrime investigations. For individual reports, they direct victims to national law enforcement.
Report EU-related fraud to OLAF
European Anti-Fraud Office (OLAF)
Report fraud involving EU funds, grants, or institutions. Not for consumer scams, but relevant for institutional fraud.
Common questions about reporting scams
- Will I get my money back if I report?
- It depends on the scam type and how quickly you act. Credit card chargebacks have the highest recovery rate. Wire transfers and crypto are harder to recover. Reporting increases the chance of asset recovery if law enforcement freezes the scammer's accounts.
- Should I report if I did not lose money?
- Yes. Even unsuccessful attempts are valuable data for fraud investigators. Your report helps agencies identify scam patterns, warn others, and build cases against scam operations.
- Should I report to multiple agencies?
- Yes. Different agencies handle different aspects of fraud. Report to your national consumer protection agency (FTC, Action Fraud, ACCC) and to specialized agencies if the scam involves investment, identity theft, or specific platforms.
- What if someone contacts me about recovering my money?
- Be extremely cautious. Recovery scams are one of the most common follow-up frauds. Legitimate agencies never charge upfront fees to recover money. If someone promises to get your money back for a fee, it is almost certainly a second scam.
- How long does it take for agencies to respond?
- Most agencies do not investigate individual cases. Instead, they use reports to identify large-scale operations and patterns. You may not receive a personal response, but your report contributes to data that drives enforcement actions.